FAQs
If you have a question that is not answered in our FAQ list, feel free to contact us through our contact form below.
I’m interested in volunteering, how do I get involved?
You can view our volunteer events and sign up online through the Community Foundation. Please visit this website for more information.
I’m interested in group volunteer opportunities
You can view our Building Change program that is our turnkey group volunteer opportunity for corporate and community groups looking to giveback to the community in a unique way.
Submit an interest form to start planning your Building Change service project today.
Can I donate to the ToolBank to support your programs?
Absolutely! We are so appreciative of your donation that will support our tool & equipment lending programs, as well as our tool training programs. Donate here!
I’m interested in borrowing tools as an individual
We are currently in the process of launching an individual lending program. To stay up to date with our individual lending program and our ToolBox program you can sign up for our newsletter.
I belong to an existing Community Based Organization that is already a member with ToolBank, how do I join their account?
In order to be added to an existing account you’ll want to reach out to the Executive Contact on the account. They have the ability to add new members and update member contact information. If you’re unsure of who the Executive Contact on the account is please reach out to borrowtools@richmondtoolbank.org and we’d be happy to help.
What tools are available to borrow?
You can view our inventory here.
Once I’ve placed my tool order how do I receive it?
- You can pick it up in person at our warehouse at 1407 Cummings Dr Richmond VA, 23220. In order to pick up your order please schedule your pick up and return here.
- You can pick up your order from our SouthSide Tool Hub at 4825 Old Warwick Rd, Richmond, VA 23224.
- You can order delivery through our partnership with Smartbox.
Visit the “borrow tools page” for more information.
How do I sign up for a tool training opportunity?
Feel free to explore our upcoming ToolBOX Workshops here.
Scheduling a private workshop for your group
View the Private Workshop page for more details and then schedule time for a quick call to discuss group size, topics, pricing, and dates/times.
I'm Interested in teaching a workshop
Schedule a meeting with our ToolBOX instructor for more information and to discuss how we can share your skills with the community.

